How to download your CommBank statement as a PDF

Getting the PDF from CommBank

In NetBank

1. Log on to NetBank.
2. Go to View accounts, then Statements.
3. Pick the account to list its latest statements.
4. Select one statement, or tick several, and click Download.

In the CommBank app

1. Log on to the CommBank app and tap Accounts.
2. Choose the account, then tap Manage.
3. Tap View statement (you may be asked for your app PIN).
4. Pick the statement date and tap Download.

• CommBank notes that the NetBank steps can differ on other versions of NetBank.

Other ways, history and charges

• A statement can be ordered before it is due in NetBank (View accounts, Statements, Order a statement); an online statement arrives within two business days.
• A transaction summary letter for a period you choose can be created in the same place.
• How far back: Online statements are kept for up to 7 years, and stay reachable for 2 years after an account is closed.

What we read from the statement

A bank statement PDF normally shows the account and the statement period, an opening and a closing balance, and one row per transaction with a date, a description and an amount, often with a running balance. From that we build the breakdown: where the money went by category, what repeats, and totals in and out. The report is labelled CommBank when that name is printed near the top of the statement.

Dates and amounts on statements from Australia

• Dates written as 05/04/2024, 05-04-24, 05.04.2024, 2024-04-05, 05 Apr 2024, 05-Apr-24 or Apr 5, 2024. A date with a month name but no year (05 Apr) takes its year from the statement header.
• Numeric dates are read day first when the statement itself shows it, with dates such as 25/04/2024 where the first number can only be a day; statements from Australia are normally written that way. A statement whose dates all fall on the 1st to the 12th of the month gives no such clue and is read month first, so check the dates on the report for a short period.
• Amounts with two decimal places, such as 1,234.56 or 1234.56.
• Money out marked with a minus sign (before or after the number), brackets, or a DR suffix; CR marks money in. A statement with separate debit, credit and balance columns is read column by column.

Known limitations

Password-protected PDFs

We cannot open a PDF that asks for a password: the upload fails with "Could not read this PDF". Open it with the password, save or print an unlocked copy as PDF, and upload that.

Scanned statements

A scan or photo saved as PDF has no text layer, so we read it with OCR on our own server, up to the first 10 pages. OCR can misread a digit; the report says when it was used, so check its totals. A PDF downloaded from online banking is always more reliable.

Size

Up to 25 MB per file and the first 60 pages.

Dates without a year, whole-number amounts

A row whose date is only day and month in numbers (05/04) is not read, and neither is a row whose amount has no decimal part (150000 rather than 150000.00). If most of your rows look like that, the upload will say no transactions were found.

No layout made for this bank

There is no reader built specially for CommBank. One general reader handles every bank, and the report checks what it found against the opening and closing balances printed on the statement, and says so when they do not add up.

Questions about CommBank statements

Do you connect to my CommBank account?

No. You download the statement from CommBank yourself and upload the PDF. We never ask for your online banking login and cannot see your account.

Is my CommBank statement stored?

No. The PDF is read in memory and never written to disk. If you buy an export, the rows for the download are kept in your private session so the button works, and are deleted when the session expires, after at most 14 days.

Can I convert a CommBank statement to Excel or CSV?

Yes. Reading one statement on screen is free. Downloading it as a spreadsheet (a CSV file that Excel opens) needs a statement pack or a plan.

Is a CommBank statement PDF password-protected?

CommBank's own help pages that we checked do not say. If your PDF does ask for a password, open it with the password, save an unlocked copy, and upload that: we cannot open a locked PDF.

Which currency will the report use?

A statement that prints AUD outside the transaction rows is read as Australian dollars. If the statement prints no currency at all, the report uses Australian dollars, the home currency of CommBank, and says that is where it came from.

How far back can I get CommBank statements?

Online statements are kept for up to 7 years, and stay reachable for 2 years after an account is closed. (From CommBank's help pages, checked 13 September 2026.)

Other banks nearby: Chase, Bank of America, Wells Fargo, Citibank, Capital One.