How to download your HSBC statement as a PDF

Getting the PDF from HSBC

In HSBC UK online banking

1. Log on to HSBC UK online banking.
2. Choose 'Statements' in the quick links menu.
3. Select the account and the statement type.
4. Pick the year and month to open the statement and download the PDF.

In the HSBC UK app

1. Log on to the HSBC UK Mobile Banking app.
2. Choose the account.
3. Tap 'View statements'.
4. Select the month and download the PDF or share it.

• These steps are for HSBC UK. HSBC in other countries uses different online banking.
• The Excel or CSV download in HSBC's transaction list is a transaction export, not a statement. Upload the PDF statement instead.

Other ways, history and charges

• A one-off printed statement can be requested by chat in online or mobile banking, by phone, or in a branch. It takes up to 5 working days for bank accounts and 9 for credit cards.
• How far back: Statements go back 6 years in online and mobile banking.

What we read from the statement

A bank statement PDF normally shows the account and the statement period, an opening and a closing balance, and one row per transaction with a date, a description and an amount, often with a running balance. From that we build the breakdown: where the money went by category, what repeats, and totals in and out. The report is labelled HSBC when that name is printed near the top of the statement.

Dates and amounts on statements from the UK

• Dates written as 05/04/2024, 05-04-24, 05.04.2024, 2024-04-05, 05 Apr 2024, 05-Apr-24 or Apr 5, 2024. A date with a month name but no year (05 Apr) takes its year from the statement header.
• Numeric dates are read day first when the statement itself shows it, with dates such as 25/04/2024 where the first number can only be a day; statements from the UK are normally written that way. A statement whose dates all fall on the 1st to the 12th of the month gives no such clue and is read month first, so check the dates on the report for a short period.
• Amounts with two decimal places, such as 1,234.56 or 1234.56.
• Money out marked with a minus sign (before or after the number), brackets, or a DR suffix; CR marks money in. A statement with separate debit, credit and balance columns is read column by column.

Known limitations

Password-protected PDFs

We cannot open a PDF that asks for a password: the upload fails with "Could not read this PDF". Open it with the password, save or print an unlocked copy as PDF, and upload that.

Scanned statements

A scan or photo saved as PDF has no text layer, so we read it with OCR on our own server, up to the first 10 pages. OCR can misread a digit; the report says when it was used, so check its totals. A PDF downloaded from online banking is always more reliable.

Size

Up to 25 MB per file and the first 60 pages.

Dates without a year, whole-number amounts

A row whose date is only day and month in numbers (05/04) is not read, and neither is a row whose amount has no decimal part (150000 rather than 150000.00). If most of your rows look like that, the upload will say no transactions were found.

No layout made for this bank

There is no reader built specially for HSBC. One general reader handles every bank, and the report checks what it found against the opening and closing balances printed on the statement, and says so when they do not add up.

Questions about HSBC statements

Do you connect to my HSBC account?

No. You download the statement from HSBC yourself and upload the PDF. We never ask for your online banking login and cannot see your account.

Is my HSBC statement stored?

No. The PDF is read in memory and never written to disk. If you buy an export, the rows for the download are kept in your private session so the button works, and are deleted when the session expires, after at most 14 days.

Can I convert a HSBC statement to Excel or CSV?

Yes. Reading one statement on screen is free. Downloading it as a spreadsheet (a CSV file that Excel opens) needs a statement pack or a plan.

Is a HSBC statement PDF password-protected?

HSBC's own help pages that we checked do not say. If your PDF does ask for a password, open it with the password, save an unlocked copy, and upload that: we cannot open a locked PDF.

Which currency will the report use?

A statement that prints GBP outside the transaction rows is read as pounds sterling. Amounts written with £ are read as pounds sterling. If the statement prints neither, the report says the currency is not stated rather than guessing.

How far back can I get HSBC statements?

Statements go back 6 years in online and mobile banking. (From HSBC's help pages, checked 13 September 2026.)

Other banks nearby: Barclays, Lloyds, NatWest, Monzo, Revolut, BBVA.