How to download your GCash statement as a PDF

Getting the PDF from GCash

In the GCash app

1. In the GCash app, tap Transactions.
2. Scroll to the bottom and tap Request transaction history.
3. Check the email address shown (change it in the app first if needed).
4. Choose a date range of up to 4 years and tap Submit Request.
5. Open the email 'Your GCash Transaction History' and download the attached PDF.

• GCash is an e-wallet, and this PDF is a transaction history rather than a monthly bank statement. If it prints no opening and closing balance, the report cannot run its balance check.
• If the email does not arrive, GCash says to check your spam folder and that your inbox is not full.

Other ways, history and charges

• How far back: Each request covers up to 4 years; the app itself shows the last 90 days.

What we read from the statement

A bank statement PDF normally shows the account and the statement period, an opening and a closing balance, and one row per transaction with a date, a description and an amount, often with a running balance. From that we build the breakdown: where the money went by category, what repeats, and totals in and out. The report is labelled GCash when that name is printed near the top of the statement.

Dates and amounts on statements from the Philippines

• Dates written as 05/04/2024, 05-04-24, 05.04.2024, 2024-04-05, 05 Apr 2024, 05-Apr-24 or Apr 5, 2024. A date with a month name but no year (05 Apr) takes its year from the statement header.
• Numeric dates are read month first (04/05/2024 is 5 April) unless the statement itself shows day-first dates, such as 25/04/2024, where the first number can only be a day.
• Amounts with two decimal places, such as 1,234.56 or 1234.56.
• Money out marked with a minus sign (before or after the number), brackets, or a DR suffix; CR marks money in. A statement with separate debit, credit and balance columns is read column by column.

Known limitations

Password-protected PDFs

We cannot open a PDF that asks for a password: the upload fails with "Could not read this PDF". Open it with the password, save or print an unlocked copy as PDF, and upload that. GCash says the PDF password is your last name in lowercase followed by the last 4 digits of your mobile number (for example delacruz1234), typing n for any ñ.

Scanned statements

A scan or photo saved as PDF has no text layer, so we read it with OCR on our own server, up to the first 10 pages. OCR can misread a digit; the report says when it was used, so check its totals. A PDF downloaded from online banking is always more reliable.

Size

Up to 25 MB per file and the first 60 pages.

Dates without a year, whole-number amounts

A row whose date is only day and month in numbers (05/04) is not read, and neither is a row whose amount has no decimal part (150000 rather than 150000.00). If most of your rows look like that, the upload will say no transactions were found.

No layout made for this bank

There is no reader built specially for GCash. One general reader handles every bank, and the report checks what it found against the opening and closing balances printed on the statement, and says so when they do not add up.

Questions about GCash statements

Do you connect to my GCash account?

No. You download the statement from GCash yourself and upload the PDF. We never ask for your online banking login and cannot see your account.

Is my GCash statement stored?

No. The PDF is read in memory and never written to disk. If you buy an export, the rows for the download are kept in your private session so the button works, and are deleted when the session expires, after at most 14 days.

Can I convert a GCash statement to Excel or CSV?

Yes. Reading one statement on screen is free. Downloading it as a spreadsheet (a CSV file that Excel opens) needs a statement pack or a plan.

Is a GCash statement PDF password-protected?

GCash says the PDF password is your last name in lowercase followed by the last 4 digits of your mobile number (for example delacruz1234), typing n for any ñ. We cannot open a locked PDF, so open it with the password, save an unlocked copy, and upload that.

Which currency will the report use?

A statement that prints PHP outside the transaction rows is read as Philippine pesos. Amounts written with ₱ are read as Philippine pesos. If the statement prints no currency at all, the report uses Philippine pesos, the home currency of GCash, and says that is where it came from.

How far back can I get GCash statements?

Each request covers up to 4 years; the app itself shows the last 90 days. (From GCash's help pages, checked 13 September 2026.)

Other banks nearby: BDO, BPI, CIMB, Maybank, BCA, DBS.